Until the early 2000s, I observed dozens of IT projects simply substituting tech for physical or manual processes. I decided to bring process innovation skills into my group at my previous employer Cognizant. We found that process innovation opportunities abound, and we started exploiting the opportunities. That was then. What about now? As I showed…
In this edition of CIO Quick Takes, four IT leaders reveal what they think vendors need to know about the CIO role and the buying process. Recent data trends have given this evergreen topic new life and urgency. According to the 2017 State of the CIO Survey, 50 percent of CIOs say their time is…
When Oracle first announced its agreement to acquire NetSuite, back in July 2016, there was widespread agreement in the tech industry that the deal could allow Oracle to serve a broader range of customers, including smaller businesses, expand to more vertical industries and more countries, and accelerate Oracle’s application software push into the cloud. The…
Ask a CIO how he or she quantifies the impact of their digital transformations and you may get a funny look, like you told tasteless joke. The reality is that many CIOs don’t have metrics for gauging the success of digital projects, such as new ecommerce platforms, mobile apps and chatbots. But CIOs who fail…