Mojgan Lefebvre, EVP and Chief Technology and Operations Officer at Travelers, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. They will discuss AI in customer engagement, data culture, agile work, and more. This episode is sponsored by Cisco. Discover more at newsroom.cisco.com. To…
Many companies are restarting their transformation projects as they transition from protecting their survivability in a volatile market, to actively accelerating their digital transformations to stay competitive in a digital-first world. This has increased the demand for system integrators (SIs) who will be presented with many opportunities to have record-breaking quarters this year. SIs clearly…
Max Masure endures being called the wrong name, however unwillingly, because certain companies’ technologies don’t offer an option for customers to share anything other than their legal names. As an ethical UX researcher and a transgender nonbinary queer person, Masure (they/them) considers it an unacceptable practice that harms individuals, counters inclusion, and ultimately hurts business.…