Who’s succeeding with product-focused IT?

Organizations are making the shift to delivering IT as a product — a multistep process, rife with challenges. First, there’s the need to lay the groundwork for change, and to extend a product mindset across the organization. Then governance must be implemented, product teams must be structured and implemented, and supporting IT capabilities must be created.…

Workday CIO on tackling SaaS debt and sprawl

Being the CIO of a cloud ERP provider is a unique balancing act. As the first customer of your company’s software-as-a-service (SaaS) offering, you must help drive the company’s flagship forward, but you also must support the technical needs of the organization as a whole. That’s where Workday CIO Diana McKenzie found herself when joining…