10 key warnings for your Windows 10 migration

With Windows 7 a couple years away from its end of service date, January 14, 2020, many companies face Hobson’s choice: It’s the Win10 way or the highway. For those unwilling or unable to switch away from Windows, the path forward is clear. Barring a sudden turnaround in Microsoft’s stated intentions, or a Midas-sized bag…

The top 9 ITSM suite vendors for 2017

Organizations looking to codify IT management in service of business needs often turn to IT service management (ITSM), a set of policies, processes and procedures for managing customer-oriented IT services. ITSM offers various frameworks for businesses to create management standards around IT services and customer service practices, and to help businesses build structure around the…