Automation has become a widely used tool for streamlining IT operations, and Mindtree is one such organization removing manual processes from its infrastructure as it moves toward delivering a more fully automated environment.
The consulting and managed service provider’s strategy follows an ambitious goal prevalent in many tech organizations: To get away from the conventional work of IT operations and let machines handle it instead.
Such an environment, where there’s virtually no hands-on operations work, could deliver a faster, more frictionless development and deployment experience — meaning better turnaround times for business requests for new functions and services, says Rene Head, global vice president of infrastructure at Mindtree.
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