I’ve spent the last six months talking with CIOs about what “digital” means to their companies. When I asked Vijay Sankaran, CIO of TD Ameritrade, that same question, he said, “Forget about digital. Ask me about Digital 2.0.”
In this interview, Sankaran differentiates Digital 1.0 from 2.0 and offers advice to CIOs looking to move their companies to an “anywhere, anytime, any platform” mindset.
What is the difference between Digital 1.0 and Digital 2.0?
Digital 1.0 was all about mobile, simplified design and new kinds of applications. And Digital 2.0 is about apps anywhere, anytime, on any interface, and with any method of interaction: voice, social media, chat, texting, wearables, and even when you are sitting in your car. Digital 1.0 is the services ecosystem powering our mobile apps; Digital 2.0 extends that ecosystem to every next-gen interface that we are seeing across the planet.
Read More from This Article: What is Digital 2.0?