Like most legacy retailers, workwear brand Carhartt found itself in need of a digital overhaul, thanks to a market disrupted by large ecommerce competitors with advantages in size, speed and scale. Carhartt came to this crossroads with its own advantages. As a known, trusted brand with a solid niche market, quality products and an emphasis…
How confident are you that you can keep key positions filled with qualified employees over the next five years? If you’re like most IT leaders, the answer is: Not very. And it’s not just because of pipeline and skills gap problems. Your best employees are likely hot targets for savvy recruiters — and some may…
Oracle joins other major tech vendors by rolling out its blockchain-as-a-service offering, and two smartphone makers plan to include the technology in new devices this year. Get the latest on the blockchain craze.
Read More from This Article: Mingis on Tech: The blockchain evolution, from services…to smartphones
Source: News
Cisco Live is about a month in the rear-view mirror, and I’ve had some time to reflect on the event. The conference is generally filled with tech news and highlights of what Cisco and its partners are doing in the area of technology innovation. One of the more interesting aspects of the show that I…
Artificial intelligence (AI) is everywhere today — or at least it seems that way. The technology certainly holds a lot of promise because it will enable all sorts of automation for business processes that are still largely manual, and deliver more power to data analytics. One area that AI is already affecting and is destined…
Packaging company Sealed Air is best known for its Bubble Wrap and Cryovac brands. The company’s Food Care division targets the packaging lines and operation of food processing facilities — a highly manual world. But with the support of executive leadership, Marc Hamer, global CIO, chief digital officer, and corporate vice president of customer experience,…
I’ve always wondered how regulated utilities, which have a captive audience, drive innovation. When you are not competing for market share, how do you justify a strategic approach to technology? Mike Koehler, CIO and chief digital officer of Exelon, says using technology to improve the customer, employee, and supplier experience is precisely why he was…
General Motors has built a predictive analytics platform that generates insights into several core business strategies, including anticipating market demand for autonomous vehicles. Maxis — shorthand for maximizing insights — represents a multi-million-dollar investment in data-crunching technologies that coincides with the company’s IT strategy overhaul. Maxis, which received a CIO 100 Award in IT excellence,…
Developed by Fred Reichheld at Bain & Company, the Net Promoter Score (NPS) is a customer loyalty metric that measures customer satisfaction using an index that ranges from -100 to 100. Customers are asked one question – if they’d recommend the company to a friend – and then asked to respond using a scale from…
At first glance, CBRE Group has been working well outside its scope as a commercial real estate services and investment firm. Its new product? A software solution called CBRE 360, which launched early this year. CBRE’s IT team built the platform, which enables customers who own, operate or invest in properties to manage their spaces…