Redefining work in the digital age

Intelligent digital assistants comb through big data to discover an obscure insight, triggering real-time rerouting of the supply chain and capitalizing on unmet demand. Software bots automate repetitive data entry tasks, freeing up knowledge workers to focus on analysis and ideation. At an industrial site, predictive analytics uncover a glitch and proactively initiate a fix, heading…

How Autodesk is creating the digital workplace

Rightly so, IT leaders are increasing their focus on their company’s customers in an effort to deliver the highest level of service to those wonderful people who buy their products and services. But while those external customers matter a lot, so do internal customers — employees who come to work every day.  Prakash Kota, Autodesk’s…

Anthem taps RPA, AI in digital transformation push

Robotic process automation (RPA) has become a popular go-to technology for insurance companies looking to automate data entry and replace paper shuffling. One insurance provider is embracing RPA in a different fashion: Automating computing infrastructure to free up engineers to focus on more strategic tasks. Anthem has implemented more than 130 RPA “bots” to manage…

Monetizing data at scale

Many CIOs are being challenged to take on a new role in the enterprise: money spinner. As businesses digitally transform products, services, customer experiences and operations, they’re generating new types and sources of data that, with effort, can be used to create monetizable data-driven products, services and experiences to external customers. Eighty-two percent of respondents…