Jon Fendenheim’s old boss, the CEO of a homebuilding company, liked to equate the cost of each new IT project to sales, as in how many extra homes he’d have to sell to cover the technology’s cost. Fendenheim, who was director of IT at AV Homes during those exchanges, says his boss’ perspective taught him…
When it comes to selling products, nothing quite gives an edge like knowing exactly where to target your sales efforts — and at what price. Thanks to the confluence of sophisticated data strategies and artificial intelligence, insights like these are fast becoming reality. Like many businesses, Fortune 500 dairy giant Land O’ Lakes is constantly…
Brett Hurt: When many people think of nonprofits, particularly more grassroots global development initiatives, technology isn’t always the first thing that comes to mind. But Rare has had great success integrating innovative technology into their conservation work. You’ve been with the organization for nearly two decades—can you describe for us how that came to be,…
Tech innovation often takes its cue from science fiction movies. Or is it the other way around? Nevertheless, the image of Tom Cruise interacting with a computer by waving his arms in the air in the movie “Minority Report” brought coolness to gesture-based computing. Meanwhile, MIT researchers are making it a reality. Can Apple bring…
When good employees leave, productivity sinks, morale suffers and colleagues struggle with increased workloads. Add in recruitment and training costs, and onboarding new hires can make for a difficult and expensive transition. The best solution is to keep your workers happy so they don’t leave. But before you can implement a plan to increase employee retention,…
The mandate for today’s CIO has changed markedly over the past decade. What was once a predominantly technical role has expanded to include leading most businesses through digital transformation initiatives. For most businesses, improving customer experience (CX) is their top digital initiative, as CX is now the top brand differentiator. To improve CX, however, companies…
Building a business off the back of a platform strategy can be highly effective and very profitable – as the largest tech companies in the world will attest. When a platform strategy based around a 2-sided market works, a virtuous circle of growth can be achieved whereby suppliers are attracted to the service because of…
‘Digital transformation’ has become embedded into the tech lexicon, as most organizations have moved full throttle into enhancing internal and external business outcomes.
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Read More from This Article: 4 hot digital transformation trends — and 4 going cold
Source: IT Strategy
It’s a travel experience reviled by most: the overbooked flight. When it happens, it can leave customers upset and airline gate agents at wit’s end. But with all the data at airlines’ disposal, couldn’t analytics and automation help alleviate some of this aggravation? That’s what United Airlines asked in 2017, launching an overhaul of its…
“A meal where you aren’t forced into uncomfortable one-on-one conversations is a great place to start with a new team,” agrees Davey. “Everyone has the chance to talk to each other, learn something about their background, and build trust.” When it works:Everyone needs to eat. If you find a way to make that social, you…