SAP rolls out RPA, low-code tools to help cut dev debt

There aren’t enough programmers in the world to meet the demand for new business applications. Enterprises are having to supplement their central application development groups with other resources, equipping business staff with low-code and no-code development platforms and robotic process automation (RPA) tools that enable them to take on some of the programming workload. […

10 traits of highly effective project managers

Every project manager knows to execute projects on time and on budget. And good project managers also take pains to meet project requirements consistently. But truly great project leaders go above and beyond. Among other things, not only do they execute projects within scope; they are accountable, strategic business partners fully vested in organizational success.…

Is AI really the answer?

Artificial intelligence (AI) has been hailed as the answer to just about every IT problem, including eliminating the dreaded skills gap, supercharging productivity, securing networks and ensuring competitiveness. Its potential seems unlimited, and no one wants to get left behind.   However, despite the ongoing – and mostly justified – hype cycle around AI, it’s imperative…

CIOs reshape IT culture in wake of pandemic

From the first days of the pandemic, IT leaders have had to grapple with wildly unexpected circumstances — from transitioning thousands of employees to a work-from-home (WFH) environment, to near overnight platform rollouts in support of virtual teams. And for many, culture has proved to be the key unsung factor in their organizations’ ability to…

13 'best practices' IT should avoid at all costs

What makes IT organizations fail? Often, it’s the adoption of what’s described as “industry best practices” by people who ought to know better but don’t, probably because they’ve never had to do the job. From establishing internal customers to instituting charge-backs to insisting on ROI, a lot of this advice looks plausible when viewed from…

CIOs strive to build on IT’s business cred for 2021

During the coronavirus pandemic, CIOs gained political capital by fortifying business operations and digitizing services in accordance with social distancing decrees. From accelerated migrations to new collaboration tools to implementing contactless services, IT leaders reprioritized roadmaps to empower employees and serve customers. Now comes the hard part: building on that newfound clout as the pandemic…