Fall 2021: Digital’s tipping point

Welcome to this special digital issue of CIO featuring our CIO 100 winners and Hall of Fame inductees. In these pages, you’ll learn how award winning organizations are reimagining the customer and employee experience, how leading CIOs are succeeding with revenue-generating responsibilities, and how one company is deploying digital twins for supply chain optimization. […

Digital twins: 4 success stories

Humans have always gathered data to better understand the physical world around us. Today, companies are increasingly seeking to meld the digital world of data with the physical world through digital twins. Digital twins serve as a bridge between the two domains, providing a real-time virtual representation of physical objects and processes. These virtual clones…

7 ways to rebuild a failed IT organization

Systems are failing, initiatives are stalled, budgets are broken, business partners are departing, and department morale and productivity have hit rock bottom. As the incoming CIO, it’s your job to bring a long-neglected IT organization back to where it can support essential operations and services — and move forward on long-delayed modernization initiatives. Getting a…

What is information architecture? Structuring content for maximum value

Information architecture defined Information architecture is a discipline focused on structuring, organizing, and categorizing content and data in an effective and usable way, largely for websites and applications. Application front ends are becoming increasingly complex, spanning multiple platforms, covering multiple use cases, and drawing data from an ever-growing collection of information sources. Information architecture is…

Customer experience: The new IT imperative

CIO Amy Evins and her team have moved away from talking about technology as something that supports the products the company sells to instead focusing on IT that creates experiences customers want. “Even just five years ago, when CIOs talked strategy, it was about growth, it was very product driven. The customer was kind of…