You might have heard that if you can’t measure you can’t manage. You might have believed it, too. And if you think you need metrics to manage you might be feeling guilty about not having enough of them. Guilt no more. Good metrics are hard to craft, harder to manage, expensive to maintain, and perishable…
The world of marketing is awash in data. The solution? Embrace a customer data platform. Or at least some companies say. A customer data platform (CDP) is a software system that pulls together data from a wide array of sources — such as websites, ecommerce and ad platforms, social media applications, retail software, and more…
Abhijit Mazumder started his career with a small manufacturing company called Wesman in Calcutta. After working as an intern at Tata Group during his college days, he then moved to TCS as a consultant and has been there for the last 27 years. “The first couple of years I spent doing what today we would…
Africa has come a long way in developing new digital payment and banking services, mainly thanks to mobile money products, and the new offerings have helped alleviate problems related to financial exclusion — many people on the continent still do not have traditional bank accounts. Some experts, however, believe that there has not been enough…
David Reis, Vice President & CIO at the University of Miami Health System, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss high-touch digital healthcare, disrupting IT cost models, flexible sourcing, re-recruiting tech talent and more. This episode is sponsored by Fairfax County, Virginia.…
While CISOs and other security leaders in government and business in the Middle East have challenges specific to the region, such as concerns about operational technology used in the oil and gas sector, regional and global knowledge sharing is increasingly seen as an important way to fight cybercrime. With a yearly growth rate of 15%,…
The past two years have been incredibly challenging for CIOs and their teams. Coronavirus pandemic-related lockdowns and other restrictions have forced long overdue changes in work environments across Australia John Sutherland, CIO at aged care provider HammondCare, and Angela Coble, CIO and director, business technology at Johnson & Johnson share what they learned about hybrid…
“Prepare for the worst.” This is how Ukrainians got greeted when accessing the Ministry of Education website in January 2022. It was not only this site impacted but, shockingly, the Ukrainian Ministry of Foreign Affairs, Ministry of Education and Science, Ministry of Defense, the State Emergency Service, the website for the Cabinet of Ministers, and…
“Prepare for the worst.” This is how Ukrainians got greeted when accessing the Ministry of Education website on the night of the 13-14 of January 2022. This was not the only Ukrainian website attacked: the Ukrainian Ministry of Foreign Affairs, Ministry of Education and Science, Ministry of Defense, the State Emergency Service, the website for…
IBM posted strong revenue numbers to start the year, as CEO Arvind Krishna continues to focus the company on hybrid cloud and AI. This was the first quarter IBM reported results since it spun out its managed infrastructure services business under the new name of Kyndryl. That business still contributed 5% of total revenue growth…