At Melissa & Doug, a toy company whose mantra is “more play time, less screen time,” CIO Mike Macrie isn’t planning to take his colleagues’ screens away — but he is looking for ways for technology to better enable their creativity and remove drudgery. “My belief is that technology is a set of tools to…
There are big lies, small lies, white lies, and boldface lies. They all have one thing in common: None should ever be used by a CIO to deceive staff, customers, or management colleagues. Lying to yourself about the state of your IT operations is one thing — and can certainly get you in trouble. But…
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If 2020 was the year of remote work, and 2021 was the year of hybrid work, then 2022 is the year to really make hybrid work, work. In fact, Microsoft’s second Annual Work Trend Index “Great Expectations: Making Hybrid Work Work” reveals that employees are calling for a ‘Free Dimensional’ Workplace. The survey explores changes from the…
If you’re looking to accelerate your organization’s digital transformation, the good news is that there are some proven principles you can apply. By employing Value Stream Management (VSM), some top enterprises are now better positioned to speed their transformation—and seeing multimillion-dollar savings as well. If you’re not familiar with this concept, the basic premise is…
With employee experience increasingly vital to business success, enterprises are rethinking how they deliver applications to business users to ensure greater productivity and efficiency. Global consulting and IT services company Infosys is one such company doing that at scale. Rapid digital transformation at Infosys over recent years had resulted in a multitude of applications both…
When asked about technology purchase regrets, veteran tech exec Sanjay Macwan digs deep for a classic hyped technology that has yet to pan out: smart glasses. Nearly a decade ago, as the technology was hitting the market, Macwan and his executive colleagues were “hugely interested in leveraging the technology,” he says. So they took a…
Outsourcing definition Outsourcing is a business practice in which services or job functions are hired out to a third party on a contract or ongoing basis. In IT, an outsourcing initiative with a technology provider can involve a range of operations, from the entirety of the IT function to discrete, easily defined components, such as…
Carhartt’s signature workwear is near ubiquitous, and its continuing presence on factory floors and at skate parks alike is fueled in part thanks to an ongoing digital transformation that is advancing the 133-year-old Midwest company’s operations to make the most of advanced digital technologies, including the cloud, data analytics, and AI. The company, which operates…
Education is changing. In part, this shift is driven by students, who increasingly demand virtual and hybrid learning experiences that better match the ways they like to consume content at home. Meanwhile, virtual education has become an essential element of resilience for educational institutions by ensuring that students don’t fall behind during closures. In the…