Should you build or buy generative AI?

Whether it’s text, images, video or, more likely, a combination of multiple models and services, taking advantage of generative AI is a ‘when, not if’ question for organizations. Since the release of ChatGPT last November, interest in generative AI has skyrocketed. It’s already showing up in the top 20 shadow IT SaaS apps tracked by…

How Avnet accelerates its product design process

As a 2023 CIO100 winner, Avnet Inc., the Arizona-based electronic component distributor, has distinguished itself with groundbreaking projects that leverage established and emerging tech to up productivity and efficiency, and to generally do things differently. Avnet’s Design Hub is one example. According to Max Chan, the company’s CIO, the supply chain and supply chain management…

ESM Efficiency: How Buchanan IT improved quality of service and doubled case support volume

Buchanan Technologies has provided help desk support and managed services to enterprises across the U.S. and Canada since 1988. The company has experienced rapid growth in recent years, swelling to more than 850 employees. From IT help desk to cloud transformation and cybersecurity, Buchanan has earned a reputation for flexible, personalized service that provides strong…

9 tips for recruiting high-end IT talent

Recruiting and hiring high-end IT talent is among the most challenging tasks IT leaders face today. Even amid headlines announcing massive layoffs at tech companies, persuading change-making tech professionals to take up residence at your firm can feel nearly impossible.   “The IT skills shortage is critical, with CIOs losing talented employees faster than they…

5 Zero Trust and SASE trends for CISOs to watch

Last week, I attended the annual Gartner® Security and Risk Management Summit. The event gave Chief Information Security Officers (CISOs) and other security professionals the opportunity to share concerns and insights about today’s most pressing issues in cybersecurity and risk management. While every situation is unique, there are two topics our conversations always seemed to…

When will AI usher in a new era of manufacturing?

Manufacturing processes are industry dependent, and even within a sector, they often differ from one company to another. However, some things are common to virtually all types of manufacturing: expensive equipment and trained human operators are always required, and both the machinery and the people need to be deployed in an optimal manner to keep…