In this age of digital transformation, organizations are and will be even more heavily dependent on technology, making IT operation’s role ever more crucial. So, gone are the days when the IT department or team was tucked away in the basement or in a hidden, dark corner of the building. To get and keep companies on track with their transformation efforts, IT must become a true and integral part of the entire organization. However, in many current instances, IT is tasked with doing nothing more than “keeping the lights on” and has been branded with a reputation for saying no to advancements and new initiatives. On top of this, workforce demands are changing as employees are embracing a new way of working.
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Source: IT Strategy