In part one of this Q&A series, I sat down with Jeff Rauch, vice president of IT at ICW Group, a leading national insurance carrier with over 300,000 customers and 700 employees. Jeff shared his thoughts on the changing role of IT, how he is thinking about insurtech disruptors and the future of the insurance industry as a whole. (Disclosure: ICW Group is a customer of my employer, MuleSoft.)
With Jeff noting in part one that his organization’s success will be largely determined by how well it executes on an integration strategy, part two of this Q&A delves further into Jeff’s thoughts on the importance of integration, along with why a business and IT alignment is critical for companies to succeed at digital transformation.
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Source: IT Strategy