Jason Conyard had a front-row seat to the COVID-19 pandemic earlier than most IT leaders. Traveling through India and later Singapore in January and February of 2020, Conyard got an inkling of the danger emerging from China and wending its way to other countries.
Conyard, then vice president of IT responsible for managing the technology experience of VMware’s 33,000 employees, began evaluating his supply chains, anticipating capabilities his colleagues would require, and confirming that staff were equipped to work from home. When the coronavirus made landfall in the United States in March, VMware flipped a switch, with most office-based employees told to work from home. Overnight, 95% of VMware employees were working remotely, a stark and swift change by any measure.
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