For the past several years, McGraw-Hill Education’s user research department reported an issue with the company’s Assessment and Learning in Knowledge Spaces (ALEKS) offering. The web-based, artificially intelligent assessment and learning system was great at assessing students and creating customized learning paths based on their individual needs, but instructors were deluged with data.
“In our quarterly instructor survey, we found, again and again over a two-year period, that instructors love our reports, which are highly visual and really robust, but it’s a lot to process,” says Lori Anderson, vice president of technical product management at McGraw-Hill Education.
In the K12 environment, when teachers aren’t instructing in the classroom, they’re creating lesson plans or monitoring student activities. They were struggling to carve out time to take deep dives into every student’s ALEKS assessments. In the higher education market, Anderson says, instructors may not have as many duties outside the classroom, but they often have hundreds of students.
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