Tell any CIO they have 48 hours to enable thousands of employees to work from home and they’ll likely laugh you off. Yet that is exactly the situation FedEx CIO Rob Carter faced in March, when the coronavirus broadsided the business world, forcing the shipping company’s 105,000 employees to work remotely worldwide.
“This is a unique time for all of us and it has been a huge challenge for our business, for the technology and for the world,” said Carter in a keynote speech during the Interop Digital conference on Oct. 1. “[9-11] is the only thing that pops into my head that was so dramatic and so fast and really kind of had a big impact on how we were operating at the time — but this is clearly unique.”
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