How real-time operational insights drive superior tech platform development

Software-as-a-Service (SaaS) and SaaS-based service solutions have emerged as powerful tools. They address increasingly complex business processes, tackling anything from specific single functions to entire client-vendor relationship networks. SaaS is quickly evolving, and specialization has led to sophisticated, industry-specific or process-specific solutions, which can come to represent industry best practices. So as organizations face evolving…

4 CIOs on marketing IT’s value to the business

Perception matters, particularly for internal IT organizations. While CIOs may be acutely aware of the essential value their teams create, that value isn’t always evident to stakeholders and clients. We may hope that the work speaks for itself, but the reality is, IT leaders must communicate IT’s accomplishments in a way that people can understand…

3 technology trends set to revolutionize retail

Few verticals have undergone as massive a change as retail in the last couple of years. Driven by cutthroat competition and significant shifts in customer expectations, retail companies are striving to align themselves with the changing landscape, with IT playing a crucial role in their ability to achieve this. To offer customers a shopping experience…

Empowering citizen developers for real business impact

Given the important role of software applications in powering business processes and the shortage of experienced programmers, it should not be surprising that citizen development is on the rise. Citizen developers are business users who build new applications or modify existing ones without needing help from the IT or development functions. While it’s one thing to have…

Dissecting Alstom’s three-part IT strategy

Alstom builds high-speed trains, subways, monorails, and trams, but also develops turnkey systems, services, infrastructure, signaling, and digital mobility. And with a presence in 70 countries and around 74,000 employees, 3,100 of which are in Spain, the French multinational has important weight in the country, where it introduced a high-speed train, the first automatic metro,…