Why knowledge management is foundational to AI success

Amid all the conversations about how AI is revolutionizing work—making everyday tasks more efficient and repeatable and multiplying the efforts of individuals—it’s easy to get a bit carried away: What can’t AI do? Despite its name, generative AI—AI capable of creating images, code, text, music, whatever—can’t make something from nothing. AI models are trained on…

20 issues shaping generative AI strategies today

Organizations are rushing to figure out how to extract business value from generative AI — without falling prey to the myriad pitfalls arising. The adoption curve here is by no means gradual, with most enterprise leaders quickly working to harness the technology’s potential mere months after the November 2022 launch of gen AI tool ChatGPT…

Building a successful platform engineering practice

As companies continue to shift towards the cloud, platform engineering has emerged as a practice for organizations to efficiently and effectively deploy modern workloads, while maintaining a repeatable secure deployment pattern. Organizations looking to remain competitive and relevant in today’s fast-paced world need to focus on setting up processes that enable development teams to build…

5 steps to drive and foster innovation in IT

Tight budgets and labor shortages have remained an ongoing challenge for IT leaders in 2023. As a result, CIOs are looking at ways of doing more with less, while continuing to digitally transform their organizations. How can we free up funds in one area to invest or innovate in another area of the business? This…

Paper-to-Digital Can Drive Sustainability at Scale

Adobe created the Portable Document Format, the PDF, in 1993 to provide an easy and reliable way to create, present, and exchange visually rich and composed documents independent of the device being used. The invention was one of the biggest steps toward the “paperless office,” perhaps second to computers. A workplace built on digital technologies…

JLL reinvents itself for the AI era

City skyscrapers and office parks may remain scarcely occupied in the post-pandemic work era, but commercial real estate player JLL’s business is not slowing down, thanks to the company’s embrace of technology and high-growth opportunities to adapt and prosper. The Chicago-based commercial real estate company, one of the largest in the world, has invested heavily…