Over the past several years, businesses have increasingly adopted self-service business intelligence (BI). In its November 2016 “Self-Service BI Market – Global Forecast to 2021” report, Research and Markets forecast the global self-service BI market would double to $7.31 billion by 2021. The benefits seem clear. Whereas traditional BI is frequently seen as slow and…
A project management office (PMO) is a group — internal or external to a company — that sets, maintains and ensures standards for project management across that organization. They’re the keepers of best practices, project status and direction — all in one spot. “At the end of the day, PMOs are in place to help…
There is a growing trend of taking the technology spending away from the enterprise IT organizations into the business and to the third-parties — such as pure-digital service providers and Fin-tech companies — with a hope of stimulating innovation, improving agility, and reducing cost. Meanwhile, as business relevancy and technology spending are drifting away, enterprise…
Machine learning and artificial intelligence (AI) are changing the world around us faster than ever before. We’re closer to having cars that drive themselves, natural language processing and computers that play chess with Grand Masters. As widespread as AI and machine learning have been, they have yet to impact corporate IT in any significant way. …
Since its inception, devops has been debated in IT circles. Some have considered it a marketing fad; others have believed it will revolutionize IT operations. Year after year, analysts predict rapid growth, and while the devops movement has grown at a steady pace, it hasn’t yet caught fire among more mainstream organizations. Here, the blame…
When it comes to renewing IT contracts, cost optimization is typically top of mind. While there are several ways to approach renewal negotiations, the most effective means to achieve long-term cost-savings is by leveraging a comprehensive future demand roadmap. Why? It’s the key ingredient in a recipe to maximizing your cost optimization opportunity and producing…
Although few will publicly admit it, data analytics remains something of a dark science for many IT leaders, replete with mystical methods and seemingly inscrutable practices. Yet despite its somewhat enigmatic reputation, analytics has repeatedly demonstrated that it is a proven science, a powerful tool that generally leads to significant improvements in productivity, efficiency, sales,…
Sometimes the truth hurts. It can be hard to admit that you’ve lost control over how your organization deploys technology, or that your network is porous and your code poorly written. Or no matter how much bandwidth you’ve budgeted for, it never quite seems to be enough, and that despite its bright promise, the cloud…
Machine learning is fast becoming a reality for forward-thinking organizations. But for most businesses, the best way to take advantage of the capabilities of machine learning technologies remains something of a mystery. Still, the drumbeat to experiment keeps getting louder. And the truth is, your competitors may already be laying the groundwork. IDC forecasts revenues…
Organizations looking to codify IT management in service of business needs often turn to IT service management (ITSM), a set of policies, processes and procedures for managing customer-oriented IT services. ITSM offers various frameworks for businesses to create management standards around IT services and customer service practices, and to help businesses build structure around the…