The 4 P’s of Customer Engagement

“The 4 P’s of Customer Engagement” is a concept I coined a couple years ago that summarizes what companies need to prioritize to create experiences that matter. For a customer interaction to embody the 4 P’s, it must be personal, predictive, proactive, and pervasive. Here’s what I mean by this: Personal: We all know the more personal…

Future Proof: Technology Solves for Business Value

Business and technology were once seen as separate or distinct, but today they are deeply intertwined. In fact, the days of task-driven technology have vanished, replaced by technology as a vehicle for business growth. Organizations must leverage technology to solve for business value or understand that business longevity will suffer. While enterprise transformation is driven by customer…

The future is flexible. The future is NaaS.

By: Phil Mottram, Executive Vice President and General Manager of HPE’s Intelligent Edge business. Anyone who knows me knows that I like exercise and in particular triathlons. I am pretty much in last place in every triathlon I have completed, but to me that doesn’t really matter, it’s all about “me” proving to “me” that…

Sandbox AQ is Alphabet’s new bet on the future of quantum cryptography

Google’s parent Alphabet has spun out a new company, Sandbox AQ, offering enterprises artificial intelligence and quantum computing software as a service. The company is starting life with two major research objectives. The first is the creation of post-quantum cryptosystems and related privacy-enhancing technologies, in an attempt to keep data secure should quantum computing develop…

Your 5-Step Journey from Analytics to AI

Most organizations have come to understand the importance of being data-driven. To compete in a digital economy, it’s essential to base decisions and actions on accurate data, both real-time and historical. Data about customers, supply chains, the economy, market trends, and competitors must be aggregated and cross-correlated from myriad sources.  But the sheer volume of…

19 organizations advancing women in tech

Despite national conversations about a lack of women in tech, women remain largely underrepresented in STEM roles, according to a study by the National Science Foundation. And the pipeline doesn’t suggest a near-term correction, as only 19% of computer science degrees were awarded to women in 2016, down from 27% in 1997. Women also typically…