5 strategies for improving employee experience

Employee experience has become a key differentiator in today’s tight tech talent market. Employers who provide a positive, invaluable journey for their employees — from the first application and interview process, and on through onboarding, employment, professional development and becoming a company alumnus — can impact engagement, culture, morale and retention in ways that provide…

Aetna enlists AI to settle health insurance claims

Aetna has created artificial intelligence (AI) software to settle claims, a solution that could provide a blueprint for broader automation of complex processes at the health insurance giant. The software rapidly parses complex healthcare provider contracts, whose blend of information about medical conditions and financial data often tax the patience of the trained humans who…

AI’s top use cases today

IT-related use cases such as IT automation, quality control, and cybersecurity are among the most popular uses of AI technology. But that will change, experts say, as the technology improves, gets easier to use, and proves to be useful to the bottom line. [ Cut through the hype with our practical guide to machine learning…

How to get that CIO position

Whenever a CIO friend of mine takes on a new job, I want to know all about it. How did the executive committee define the CIO role? How did you prepare for the interview? What was compelling about the opportunity? How did you get started? Atilla Tinic, DISH Network’s new CIO, was kind enough to…