No matter the vendor, technology sometimes fails. But when customers depend on that technology to keep their businesses running, vendors must repair that technology quickly, and that means having technicians with the right know-how at their fingertips. Japanese multinational Ricoh is tackling that problem with a combination of data, communications technology, and subject matter experts…
Over the past few months I’ve explored many of the considerations that go into initiating an innovation practice. We’ve discussed the case for innovation, where to set up shop, sourced talent and laid out the characteristics of an innovation leader. Now, I’d like to pivot and reflect on our innovation journey and the results to…
Every IT leader wants to head a team renowned for its talent, productivity and imagination, but few actually have what it takes to elevate their staffs to an exceptional plateau. One key differentiator between middling managers and superstar IT leaders is fear, as many managers, simply by being reluctant or unable to assume risk, miss…
With 43,700 employees, 20 million customers, 17,500 collection trucks, and the industry’s largest landfills network, Waste Management has some serious operations to manage. How does the leadership team develop and execute a digital transformation for a company with so many moving parts? By breaking the strategy into three primary levers and infusing technology into every…
In the first installment of our startup evaluation guide, we cover five essential tools you need to ensure you are heading in the right direction.
Read More from This Article: How to build a startup evaluation toolkit
Source: News
What is process improvement? Process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Process improvement can have several different names such as business process management (BPM), business process improvement (BPI), business…
Concerned with cybersecurity breaches and digital disruptions, corporate boards are installing seasoned IT leaders who can balance data protection with innovation. In fact, the number of CIOs serving on Fortune 100 boards in the past three years has grown by 74 percent, according to a 2017 Korn Ferry study. And with good reason. Forty-eight percent…
To remain competitive today, health insurers must help their partners tackle budget pressures and increasingly complex member care. In many cases, the information is there for the taking; the problem is achieving the necessary insight in time to make it useful. BlueCross BlueShield of Tennessee (BCBST) has tackled the problem head-on with a new client…
Technology’s pace of change has had a profound impact across nearly every industry. These days it’s not enough to keep atop of emerging technologies but to keep ahead of them. In the coming year, new and evolving ways of wrangling data will take center stage in the enterprise. Innovations in artificial intelligence, edge computing and…
Getting your resume ‘just right’ in order to attract recruiters, HR pros and hiring managers is as daunting as it is critical. To jump start the process, Insider Pro has assembled this collection of real resumes revamped by professional resume writers.
Read More from This Article: Downloads: 5 professionally written tech resume
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