If you’ve spent your career in IT, you’ve probably gotten really good at making sure nothing goes wrong. Outages are unacceptable, even if they’re only a few seconds long. Cybersecurity is a constant worry. Success is measured in reliability and availability. Your most important skill is anticipating issues and fixing them before they occur. There’s…
What is a data analyst? Data analysts work with data to help their organizations make better business decisions. Using techniques from a range of disciplines, including computer programming, mathematics, and statistics, data analysts draw conclusions from data to describe, predict, and improve business performance. They form the core of any analytics team and tend to…
Microsoft is expanding its Dynamics 365 service with new online commerce and retail store management capabilities, among other features. The Commerce and Connected Store applications will extend the reach of Microsoft’s ERP and CRM suite, and provide a helping hand to retailers selling through multiple channels. [ Learn the 8 CRM implementation practices and how…
When it comes to making use of AI and machine learning, trust in results is key. Many organizations, in particular those in regulated industries, can be hesitant to leverage AI systems thanks to what is known as AI’s “black box” problem: that the algorithms derive their decisions opaquely with no explanation for the reasoning they…
Remote work is not a trend. It’s there to stay. Insider Pro columnist Mike Elgan explains why it’s time to re-orient your organization’s thinking around workshifting and BYOO.
Read More from This Article: Why your company needs a BYOO (bring your own office) policy
Source: News
In a world where artificial intelligence (AI) is being rapidly embraced and technological change is constant, one of the most important dimensions of an organization’s AI strategy is understanding how to prepare your workforce for the pace of change. This comes at a time when the half-life of a learned skill – the amount of…
Before integrating ERP or CRM systems with other tools, Spear Education CEO Kaleim Manji advises reducing customization and cleaning up your dataset.
Read More from This Article: How data hygiene leads to customer success
Source: IT Strategy
Making computer systems autonomous rarely ends well in movies, but at its OpenWorld conference in San Francisco this week, Oracle pressed ahead with its plan to eliminate humans from the management of IT systems. It’s about saving money and saving data, Oracle Chairman and CTO Larry Ellison told the gathered crowd in a keynote speech…
The IT profession has long been blessed with a surfeit of acronyms, many of which have been coined in sometimes convoluted ways to retain uniqueness. But one of IT’s key, longstanding acronyms is increasingly being used to refer to an upstart, as today you’re apt to find that CIO no longer just stands for chief…
To reach consumers, brands need omnichannel strategies that deliver a consistent customer experience at every touchpoint. Yet today’s technical and business conversations about omnichannel are often too limited in scope to achieve what’s ultimately possible. Brands typically only focus on payment processing across one or two channels — missing the opportunity to tie together customer…