What is SAFe? The Scaled Agile Framework explained

Larger organizations tend to move more slowly than smaller, more nimble competitors, and are more change-resistant. Much of this can be chalked up to the more deep-rooted cultural issues of being a larger incumbent, and to policy- and process-based barriers, as bureaucracy tends to flourish in broader corporate environments. Still, many larger organizations seek to…

6 data analytics success stories: An inside look

If data is the new oil, then knowing how to refine it into actionable intelligence is the key to unleashing its potential, elevating IT leaders to rock stars in the eyes of their C-suites and boards of directors. Accordingly, CIOs are leveraging predictive analytics, crafting machine learning algorithms and battle-testing analytics solutions in pursuit of…

Ricoh reimagines field service with ‘merged reality’

No matter the vendor, technology sometimes fails. But when customers depend on that technology to keep their businesses running, vendors must repair that technology quickly, and that means having technicians with the right know-how at their fingertips. Japanese multinational Ricoh is tackling that problem with a combination of data, communications technology, and subject matter experts…

7 secrets of high-performing IT teams

Every IT leader wants to head a team renowned for its talent, productivity and imagination, but few actually have what it takes to elevate their staffs to an exceptional plateau. One key differentiator between middling managers and superstar IT leaders is fear, as  many managers, simply by being reluctant or unable to assume risk, miss…

What is process improvement? A business methodology for efficiency and productivity

What is process improvement? Process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Process improvement can have several different names such as business process management (BPM), business process improvement (BPI), business…

How to get a seat on the board: 10 tips for CIOs

Concerned with cybersecurity breaches and digital disruptions, corporate boards are installing seasoned IT leaders who can balance data protection with innovation. In fact, the number of CIOs serving on Fortune 100 boards in the past three years has grown by 74 percent, according to a 2017 Korn Ferry study. And with good reason. Forty-eight percent…

8 technologies that will disrupt business in 2020

Technology’s pace of change has had a profound impact across nearly every industry. These days it’s not enough to keep atop of emerging technologies but to keep ahead of them. In the coming year, new and evolving ways of wrangling data will take center stage in the enterprise. Innovations in artificial intelligence, edge computing and…