CISA certification guide: Certified Information Systems Auditor explained

The Certified Information Systems Auditor (CISA) certification validates your knowledge for information systems auditing, assurance, control, security, cybersecurity and governance. Offering by the Information Systems Audit and Control Association (ISACA), the credential is designed for IT and IS auditors who are tasked with evaluating an organization’s information systems to identify any issues or potential security…

7 ways predictive analytics can improve customer experience

It’s a win-win situation. Predictive analytics is revolutionizing the customer-marketer relationship, boosting sales while simultaneously increasing shopper satisfaction. And it’s all because of data, business’ new superpower, states Paul Gaynor, a partner at professional services firm PwC. “Advanced business analytics gives you the ability to see and predict everything, everywhere,” he explains. “Every interaction with…

10 IT automation mistakes to avoid

From a practical standpoint, it’s hard to argue against automation. Enterprises can gain all kinds of efficiencies, save time and money, improve quality, and ultimately boost their financial results by automating processes that have previously been handled manually. Automation can also be problematic, however, especially when companies deploy newer technologies such as robotic process automation…

What is a business intelligence analyst? A role for driving business value with data

Business intelligence (BI) analysts transform data into insights that drive business value. Through use of data analytics, data visualization and data modeling techniques and technologies, BI analysts can identify trends that can help other departments, managers and executives make business decisions to modernize and improve processes in the organization. The BI analyst role is becoming…

AI technology: When to build, when to buy

Artificial intelligence is fast becoming a business imperative. Whether it’s to improve efficiency, find new business opportunities, or keep up with — or get ahead of — the competition, companies across all industries are exploring the business benefits of AI, with AI adoption tripling in the past year alone. For some companies, that means building…

12 ways IT can create business value in 2019

With technology today’s fuel for business transformation, IT leaders are increasingly seen as key players in companies’ quests to bolster their bottom lines. But with so many new technologies and management approaches emerging, where should IT leaders put their focus? We asked a range of tech leads what they’re planning this year and how those…