TQM definition Total quality management (TQM) is a management strategy that emphasizes a continuous, organization-wide effort to maintain quality customer service and satisfaction. TQM’s ultimate goal is to foster customer loyalty by delivering a level of service that will keep customers coming back again. A TQM strategy requires consistent feedback from employees and customers to…
The most revolutionary outcome of AR is that the physical world will function like the digital world. And that’s a big deal for enterprises.
Read More from This Article: Why it’s time to augment our thinking about AR
Source: News
3D printing has proven transformative in industries ranging from automotive to aerospace. But can it do the same in biopharmaceuticals? Until a few years ago, biopharmaceutical company Merck & Co. felt there were novel solutions involving 3D printing that could apply to many challenges it faced, but the company ignored those solutions due to the…
You can find out how crucial an enterprise resource planning (ERP) software rollout can be for a company from a single word: billions—as in, lawsuits over failed ERP and customer relationship management (CRM) implementations are now being denominated in the billions of dollars. Greg Crouse, managing director at Navigant Consulting, has learned all about this…
“Mali principii malus finis.” – Proverb I like quoting Latin proverbs because it makes me feel smart. It also makes me feel like I am not alone since someone wrote about my situation 2,000 years ago! Feeling smart and not feeling lonely, however, doesn’t help in getting off to a good start on a project.…
The competitive arms race that is the public cloud market affords CIOs several options as they look to rent software and infrastructure. Differences in price, business requirements and feature sets often force IT leaders to solicit more than one cloud vendor to serve their business technology needs, which many refer to as multi-cloud strategy. […
International students who want to supplement their U.S. degree(s) and academic knowledge often turn to Optional Practical Training (OPT) programs to gain on-the-job experience, especially in STEM fields. The Department of Homeland Security’s (DHS) OPT programs allow international students to extend their stay in the U.S. without changing their immigration status by extending their F-1…
Women make up less than twenty percent of the technology workforce. We need not discuss the many downsides to this low number; our time is better spent working to improve it. Rahul Merchant is doing just that. He is executive sponsor of TIAA’s IT Women’s Council, a multi-faceted employee resource program at the $6B financial…
Artificial intelligence (AI) has been a hot topic among IT and business leaders as it promises to be the biggest driver of change in human history. The way we work, live, learn and play will never be the same once AI is infused into all of our devices, cars, appliances and everything else we interact…
In today’s IT world, hard work, reliability and productivity are no longer enough to ensure long-term career success. Few of today’s top leaders were able to make a name for themselves — or boost their position and compensation — by working quietly and diligently behind a desk. Like it or not, getting noticed and applauded…