Generative AI’s most noble mission: Improving and saving lives

Michael J. Fox says it perfectly: “Family is not an important thing. It’s everything.” That’s exactly how I feel. As a technology professional, seeing how artificial intelligence (AI) and generative AI/large language models can improve and save lives makes me think about the significant difference this can have on families and communities worldwide–including mine. It’s one of technology’s most profound and…

Gen AI: Should you build or buy?

With organizations racing to put more generative AI tools in users’ hands—and software vendors rapidly integrating those tools into their products—CIOs face a familiar choice: develop their own solutions in house, or invest and adapt tools already available in a fast-growing AI marketplace.  Yet it’s not a simple build-vs.-buy question, says Prakash Ramamurthy, chief product…

How machines learned to chat

Chatbots have blazed an evolutionary path similar to that of self-driving cars. Using the benchmarking approach for driverless vehicles, they’ve advanced from what we might call Level 0—simple call-and-response programs designed a half-century ago—to Level 5—sophisticated AI-driven engines that can increasingly perform human-like tasks. That’s like going from rotary phones to the iPhone, notes Robb…