4 steps to process automation success

In 2018, when Julie Ragland became CIO of Navistar, the $10 billion vehicle manufacturing company, her business partners were frustrated with systems because their processes spanned multiple legacy solutions. There was little system continuity across a single process. As a CIO, the challenge that Ragland faced may sound familiar to you. Your company has a…

Tower Insurance works with EIS Group to accelerate digital business transformation

Tower Insurance has deployed EIS Group’s digital insurance platform as a cornerstone of its digital transformation initiative. This enables Tower to offer consumers digitally-enabled personal and commercial motor, home and content products within a simplified and convenient customer journey. Tower deployed EIS Suite components PolicyCore, BillingCore, ClaimCore, and CustomerCore and EIS DXP on Microsoft Azure…

IDG Contributor Network: 8 common business design and architecture models

Enterprise architects are often asked to prioritize initiatives and projects. To complete this task, they need their organization’s strategies, goals, tactics and objectives. Too often, these can be very difficult to gather either because architects have never been aware that they existed or sometimes because they simply and plainly don’t exist. To extrapolate these strategies…

Merck prescribes AI for supply chain complexity

Merck KGaA is using artificial intelligence to better understand how its pharmaceutical products, including fertility and oncology drugs, traverse a network of suppliers and partners that is becoming more complex. It’s the latest leg in the German company’s journey from reacting to changes in the supply chain to predicting them and prescribing corrective actions, says…

Top 5 strategic priorities for CIOs in 2020

As the light dims on 2019, CIOs are turning their talents to the next legs of their digital journeys. Many IT leaders will augment their employee experience (EX) to improve the overall customer experience (CX). To wit, CIOs will focus on talent, culture and organizational challenges in 2020. [ Learn from your peers: Check out…

What Gen Z workers look for in an IT employer

Organizations seeking a new influx of tech talent look no further: Generation Z is here and hungry for IT roles. But what does this generation of 72 million people born after 1997 really want in a work experience? New research commissioned by The Workforce Institute and Future Workplace offers insights into what organizations should do…