Why LinkedIn Premium is worth the money

LinkedIn Premium plans aren’t cheap, and they’re not an easy sell for many users. Still, a large number of people pay for LinkedIn Premium on a monthly basis. Why do they pay $30, $60, $80 or even $120 per month for access to LinkedIn Premium’s special features and data? And more importantly, should you? LinkedIn…

Essential traits of business-driven IT leaders

Marc Lalande found himself dealing with a scenario typical for CIOs: The unauthorized use of an application. Lalande, CIO and partner at the creative services firm Sid Lee, learned about this shadow IT lurking in the firm’s New York office after one of his IT managers flagged it as outside the organization’s global tech standards.…

Adobe enlists AI to establish self-healing ITSM

Artificial intelligence (AI), machine learning (ML) and natural language processing (NLP) are some of the hottest new technologies in IT service management. These technologies help companies streamline service management by automating business process and tasks within the ITSM framework. Adobe provides a shining example. The creativity software maker has used AI, ML and NLP to…

How H-1B changes will impact U.S. IT

For many companies, the H-1B visa program has been a valuable source for IT talent. The program, which awards 85,000 visas to foreign workers each spring based on a lottery system, has also been met with controversy, not just as a perceived means for replacing American workers but also for the administrative burden of its…

7 steps to revenue-driven IT

Since joining Christiana Care Health System almost a decade ago, CIO Randy Gaboriault has watched his duties evolve into more of a “CIO-plus” role. “The role of CIO has changed from strategy participant to strategy enabler — a deep influencer if not strategy shaper,” says Gaboriault, now CIO and senior vice president of innovation and…