Sharp IT budget cuts expected in wake of COVID-19

PCs, smartphones and cloud apps are that much more vital for collaboration thanks to workplace lockdowns across the globe, but the economic fallout of the COVID-19 pandemic will see IT spending less on these technologies this year. Gartner and IDC have revised their forecasts for 2020 in the wake of the pandemic, and the outlook…

4 tips for getting the business to stop hating IT

A few months ago, the IT department at networking systems company Ciena had a virtual all-hands meeting. Although the meeting was led by the IT department and its roughly 350 employees, all of Ciena’s 6,500 employees were invited to join. The meeting was a company-wide rollout and test of the new video conferencing and collaboration…