Product-based IT: A bold shift to business value

The shift toward product-centric IT has accelerated of late, as more IT leaders find project-based delivery models untenable for achieving their digital transformation aspirations. In traditional project management, business units build software, churning through task lists and tracking budgets against carefully calibrated timelines. The overall organizational strategy and roadmap is typically not considered in project-based…

January 2021: The race to digital

Welcome to the January 2021 digital issue of CIO. In these pages, you’ll learn how IT leaders can get more business value from analytics and navigate office politics for better collaboration, and how Equifax rebuilding its tech stack entirely on public cloud services. We also take a deep dive into how digital transformation initiatives accelerated…

Top 8 challenges IT leaders will face in 2021

Thanks to the tumultuous events of the past year, in 2021 IT professionals will face challenges in the workplace they’ve never seen before. There was no roadmap for taking much of the American workforce remote overnight, and none exists for a large-scale, staggered return to the hybrid environment of in-person and remote work that most…

What IT leadership looks like in 2021

The new normal isn’t new anymore. It’s just normal. In today’s off-kilter, work-from-home world, the No. 1 management lesson has been to relearn what we should have known already: One size does not fit all. The first responsibility of IT leaders during the pandemic is to assess the personal situations of the people who report…

The CIO’s next key role: Change agent

February 26, 2020, looms large for Carol Juel for a number of reasons. It was her twins’ seventh birthday, and the executive vice president and CIO of Synchrony was scrambling to get home to join the festivities. The day also took on new contours as a routine meeting exploring AWS Workspace technology subsequently laid the…