3 success factors for scaling AI

The stakes have never been higher for AI adoption. CIOs and other C-level executives are well aware of the urgent need to shift from one-off AI experimentation to gaining a robust organization-wide capability that acts as a source of competitive agility and growth. A new report from Accenture finds that 84% of C-suite executives believe…

Top 9 challenges IT leaders will face in 2020

This year will assuredly see tech leaders laser-focused once again on digital initiatives, but the processes they have in place for doing so won’t be a slam dunk for success. Worse, recent research suggests that mistakes born of digital transformation are a top cause of concern for businesses.  A Gartner report on emerging risks shows…

Target's new tech operating model hits the mark

Competing for dollars in the digital age is hard for any brick-and-mortar retailer, but sprinkle in some self-inflicted wounds and the task gets tougher. Just ask Target’s CIO Mike McNamara, who invested in a new technology operating model, reskilling and innovation to help pull the big box chain out of its funk. “We did things…