OneFamily’s response to the data quality question

OneFamily is a financial services organization, operating broadly in savings and investments, and responsible for £8 billion of assets under management. But what’s most interesting, says group CIO Graham O’Sullivan, is it’s also a mutual, which means its over two million customers across the UK are also members, so they have a strong voice in…

Oracle touts AI as major driver of Q3 gains

Oracle’s latest financial report boasts substantial increases in revenue, net income, and earnings per share, largely thanks to cloud sales, which the company was quick to credit to the rise of AI. The report for Q3 of fiscal 2024, released yesterday, said that Oracle had signed multiple large-scale cloud infrastructure contracts in the previous three…

Creatio adds Copilot, Copilot Designer to its automation platform

Workflow automation software provider Creatio has added a suite of generative AI capabilities to its customer relationship management (CRM) offerings. The new generative AI features include Copilot, the generative AI-based assistant, and Copilot Designer, a centralized workplace where enterprise users can tweak pre-built Copilot scenarios to suit their business requirements, akin to Salesforce’s Einstein 1 Studio.…

Faster, more personal, proactive: How generative AI is transforming digital government for citizens

Government and public sector agencies are already exploring the potential of generative AI in delivering more effective services from the inside. As AI technologies and practices mature, however, we’re likely to see more projects that transform the citizen experience. New research by McGuire Research Services for Avanade shows that 98% of government and public service…

The early returns on gen AI for software development

Generative AI is already having an impact on multiple areas of IT, most notably in software development. Early use cases include code generation and documentation, test case generation and test automation, as well as code optimization and refactoring, among others. Still, gen AI for software development is in the nascent stages, so technology leaders and…

Selling the C-suite on preemptive IT investments

It’s common knowledge among CIOs that disaster recovery investments are always de-prioritized by company boards — until disaster strikes. But disaster recovery is just one example of projects that are of an important and preemptive nature that CIOs want to fund but find de-prioritized when it comes to budget approval. Others include preparation for zero-day…