Toyota turns to AI to speed credit decisioning

In the world of automotive financial services, both dealers and customers are looking for decision-making speed. To gain a competitive advantage, Toyota Financial Services (TFS) has turned to AI to help it increase automated credit decisioning, improve customer and dealer experience, and efficiently manage consumer credit risk, all while adhering to fair lending practices. “Our…

Why Big Tech can't crack healthcare

The healthcare industry in the US is a $3 trillion market, and despite Big Tech companies like Google, Amazon, Apple, and Facebook trying to take over various aspects of it for years, they’ve failed miserably. The reason? Without a complete understanding of the operating model, healthcare can’t be disrupted by technologists, specifically on the health…

AI in hiring might do more harm than good

The use of artificial intelligence in the hiring process has increased in recent years with companies turning to automated assessments, digital interviews, and data analytics to parse through resumes and screen candidates. But as IT strives for better diversity, equity, and inclusion (DEI), it turns out AI can do more harm than help if companies…

10 Power BI mistakes to avoid

As a leading business intelligence tool, Power BI offers business users power and flexibility in dealing with data. The Microsoft tool provides everything from Excel integration to enterprise reporting and an increasing number of AI features that simplify getting deeper insights. In fact, the latest Forrester Wave report on augmented BI goes as far as…

D&I: A key factor in increasing project ROI

Project teams that lack diversity may be hindering not only project outcomes, but overall return on investment (ROI). According to the Project Management Institute (PMI)’s 2020 Pulse of the Profession research, 27% of surveyed companies plan to put diversity and inclusion (D&I) initiatives on hold — a mistake, PMI suggests, because 88% of project professionals…

5 questions with CIO-turned-CEO Ted Colbert

Ted Colbert is president and chief executive officer of Boeing Global Services, where he leads the aerospace services development and delivery model for commercial, government and business aviation industry customers worldwide. Prior to becoming CEO in October of 2019, Ted served as Boeing’s CIO and senior vice president of information technology & data analytics. In…