What IT leadership looks like in 2021

The new normal isn’t new anymore. It’s just normal. In today’s off-kilter, work-from-home world, the No. 1 management lesson has been to relearn what we should have known already: One size does not fit all. The first responsibility of IT leaders during the pandemic is to assess the personal situations of the people who report…

The CIO’s next key role: Change agent

February 26, 2020, looms large for Carol Juel for a number of reasons. It was her twins’ seventh birthday, and the executive vice president and CIO of Synchrony was scrambling to get home to join the festivities. The day also took on new contours as a routine meeting exploring AWS Workspace technology subsequently laid the…

4 themes for healthcare CIOs in 2021

2020 was a nightmare of a year for healthcare providers. But it was also a year for information technology to prove its worth to healthcare organizations. As the pandemic struck, healthcare delivery and patient encounters made a rapid right turn to virtual encounters. Analytics came to the forefront, enabling organizations to see trends in advance…

4 attributes of future-ready IT leaders

A recent study on the future of leadership highlights some significant leadership gaps that are hampering organizations’ ability to transform and succeed in the digital economy. The survey of 4,394 global leaders found that just 12% of executives believe their leaders have the right mindsets to lead them, and only 40% agree that their companies are building…

12 dark secrets of AI

Humanity have always dreamed of some omniscient, omnipotent genie that can shoulder its workloads. Now, thanks to the hard work of computer scientists in the labs, we have our answer in artificial intelligence, which if you buy into the hype can do just about anything your company needs done — at least some of it,…