Change at the Speed of Innovation

Successful companies today are lean, agile organizations with executives who have a vision and a mindset that empowers collaboration so employees can achieve that vision. Rapidly responding to dynamic market demands without compromising quality is required for survival. Achieving business transformation and agility requires commitment from leadership at the very top of an organization, including…

Did SAP spy on its employees, German union asks

With the victory in the SAP works council elections behind them, the unions are taking a confrontational stance with the software company. The Ver.di works group says it has discovered a data leak in SAP’s internal systems and is now demanding a full explanation. The leak affects the “SAP Interactive Broadcast” online service, which was…

Secrets of future-ready tech leaders

Every successful executive operates from their own leadership playbook: the lessons, philosophies and experiences that have shaped their careers and continue to guide their decisions and actions. These are the elements that remain rock-solid and foundational to their success—even in the face of unanticipated events and massive disruption. But business-driven technology leaders also recognize that what got…

The hard truth of IT metrics

You might have heard that if you can’t measure you can’t manage. You might have believed it, too. And if you think you need metrics to manage you might be feeling guilty about not having enough of them. Guilt no more. Good metrics are hard to craft, harder to manage, expensive to maintain, and perishable…

Top 8 customer data platforms

The world of marketing is awash in data. The solution? Embrace a customer data platform. Or at least some companies say. A customer data platform (CDP) is a software system that pulls together data from a wide array of sources — such as websites, ecommerce and ad platforms, social media applications, retail software, and more…

University of Miami Health System’s CIO David Reis on high-touch digital healthcare

David Reis, Vice President & CIO at the University of Miami Health System, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss high-touch digital healthcare, disrupting IT cost models, flexible sourcing, re-recruiting tech talent and more. This episode is sponsored by Fairfax County, Virginia.…

Hybrid work: 2 Australian CIOs share lessons learned

The past two years have been incredibly challenging for CIOs and their teams. Coronavirus pandemic-related lockdowns and other restrictions have forced long overdue changes in work environments across Australia John Sutherland, CIO at aged care provider HammondCare, and Angela Coble, CIO and director, business technology at Johnson & Johnson share what they learned about hybrid…