15 ways to grow as an IT leader in 2024

The technology landscape isn’t the only element evolving within the IT department, nor are rank-and-file staffers the only IT professionals expected to upskill. CIOs, too, are expanding their executive capabilities — as they should be — given the everchanging list of challenges they face. Those challenges have IT leaders sharpening existing skills and developing new…

“If organisations are hacked, they should stay calm and act quickly by instantly activating their incident response plan”

CIO Middle East discuss with Muath AlHomoud, Director of Cybersecurity about how organisations should learn from the hacking activities performed on them so they can implement more effective cyber defences and plan against similar or more sophisticated attacks. Q. From a cybersecurity perspective, how has 2023 been? A. The year has been marked by a…

9 CRM trends for 2024

Customer relationship management (CRM) has long been a mature, commoditized product category. An estimated 90% of companies with 10 or more employees already have at least one CRM system. And the major players in the CRM market are among the most established names in the industry — Salesforce, Microsoft, Oracle, and SAP. But several key…

CIO insights: What’s next for AI in the enterprise?

CIOs are under increasing pressure to deliver AI across their enterprises – a new reality that, despite the hype, requires pragmatic approaches to testing, deploying, and managing the technologies responsibly to help their organizations work faster and smarter.  The top brass is paying close attention. Seventy-one percent of business leaders expect AI and ML to have…

SAP pays multi-million fine for bribery

SAP is paying a total of over $220 million to settle investigations by the US Department of Justice and the US Securities and Exchange Commission (SEC) into violations of the Foreign Corrupt Practices Act (FCPA). This is according to a statement from the US Department of Justice. The German software company is alleged to have…

Top 8 challenges IT leaders will face in 2024

2023 was a year made notable by a range of unexpected, unpredictable, and fast-moving challenges that, despite seemingly having little to do with technology, had profound impacts on IT strategies. Add the rapid rise of generative AI, and the past year was one in which CIOs often found themselves on the back foot, reacting to…