MTTI Means ROI for the Business

While networks are getting more complex, the infrastructure that IT supports tends to grow at a relatively steady rate. However, in the past few years the footprint IT is responsible for has grown exponentially. Because of this, IT is often the first to be blamed when apps are slow or network performance drops. The role…

3 Reasons Network Ops Should Focus on User-Experience

Increasing cloud adoption, whether because of moving internal apps to IaaS and PaaS or migrating to SaaS solutions, fundamentally alters the job of IT and network operations teams. While NetOps teams have historically focused on rolling out traditional on-premises infrastructures, they now find themselves supporting applications that are third-party operated and require a different set…

IT leaders uplift women to fill tech talent gaps

With an undergraduate degree in political science and time spent as a Peace Corps and AmeriCorps volunteer, Lain McGrath hardly envisioned a career in software engineering. Yet after onboarding at HR SaaS provider Gusto in a customer experience (CX) role, exposure to coding sparked McGrath’s interest in shifting professional tracks. The problem: She had no…

How to Mitigate Fraud Risks and Best Serve eCommerce Customers

Technologies such as wireless, mobile apps and digital payments have given consumers more options than ever for purchasing products and services. This ongoing evolution in technology-based payment choices is both creating opportunities for and putting pressure on merchants to meet the expectations of these newly empowered digital consumers. Research by Cybersource, a Visa solution, shows…

Your AI Edge Application Needs 5G

Artificial intelligence (AI) has a massive appetite for data. And you can only satisfy that appetite — and gain the benefits AI brings — if you have a reliable, high-bandwidth network to transport data to and from your AI applications. When thinking about AI, people often forget about the network — until it doesn’t work.…

Authentic leadership: Building an organization that thrives

Leadership styles have traditionally centered their focus on profits, share prices, and productivity, but a new approach increasingly taken up by today’s leaders, known as “authentic leadership,” takes a different spin on the concept. With the authentic leadership model, the focus is on people, values, and ethics first, with productivity and profits subsequently promoted by…

CIOs contend with rising cloud costs

Deep into a massive shift to the cloud, McDermott International CIO Vagesh Dave found himself at an unforgiving crossroads: As engineers gobbled up the vast computing resources available in the cloud, the oil rig constructor IT chief noticed the monthly bill was sky high with little return on investment yet to be realized during the…