A Tale of Two CIO Priorities: It’s the Best Security for IT Infrastructure, It’s the Worst for Cyber Criminals

A substantial shift has happened in the enterprise storage industry over the last 12 months that has changed the dialogue about storage. In past years, the first conversations with enterprise storage buyers were about cost efficiency and performance. However, today, the two most important things that come up first in storage conversations are cybersecurity and delivery time. This…

The customer service revolution: How personalised journeys are the key to success

Consumers now expect personalised customer service experiences, whereby a website or app retains personal details in order to deliver tailored messaging, offers, and relevant products. Meeting these digitally-driven demands is crucial if brands want to keep pace and maintain their competitive edge. Businesses, after all, are built on the success of their customer service, yet…

Applied Energy Services doubles down on data quality

Energy and carbon neutrality are hot topics of conversation today due to the rapidly escalating costs consumers are paying for gasoline and electricity, and increasing concerns about global warming, climate change, and the future of the planet. As a technology executive for a leading energy producer, Alejandro Reyes shares those concerns, not only because he…

5 tips for turning around a blow-up meeting

A few years back, I wrote an article for CIO on how to handle the blow-up meeting and create breakthroughs. Now almost three years later, I share one of my blow-up meeting moments in my new book, Digital Trailblazer: Essential Lessons to Jumpstart Transformation and Accelerate Your Technology Leadership. In this short excerpt from the…

7 ways CIOs can curb costs before recession hits

If IT leaders aren’t already thinking about the impact of an economic recession, their CEOs certainly are. In fact, nearly 8 in 10 business leaders expect a recession in their primary region of operation within the next 12 to 18 months — or believe one is already under way, according to the Conference Board’s C-Suite Outlook…

5 Secrets to Outcome-Driven Business Speed

It’s a common problem for technology departments, in all businesses, to be running in multiple directions, trying to manage multiple projects at once, and struggling to complete the myriad outcomes targeted. This is a natural development of modern business: we all face huge demands to be continually at the cutting edge of change.  Often, within…