Making the shift to product-based IT

It’s a familiar failing of many IT projects. As teams move from one project to the next, “it’s almost like every program starts with a fresh mindset, instead of trying to iterate on what we’ve already launched,” says Sreelakshmi Kolli, vice president of IT at Align Technologies. “They lose continuity of thought.” But Kolli is…

Digital transformation is more than a slogan

Digital transformation requires vision, leadership, process change, and technology. But as important as any of that, says Arthur Hu, CIO of Lenovo, is changing the “hearts and minds” of every employee in the company. I caught up with Hu to learn how he uses everyday innovation, identity, and teamwork to challenge long-held ideas about technology…

IDG Contributor Network: One CIO’s perspective on the people, process and technology formula for business success

When Harold Leavitt coined the phrase people, process, and technology in his 1964 paper, Applied Organization Changes in Industry, he never imagined how often it would be used in identifying the key components for business success. However, many companies focus on process and technology as the two primary components with not enough emphasis on the…

The digital future of healthcare

Lehigh Valley Health Network set out to keep patients from dying of sepsis, a life-threatening complication that can result from an infection, and it planned to use its computer system to help. The tech team at the Allentown, Penn.-based healthcare system worked with colleagues from the clinical side to create an application that takes best…

TBM success stories: Improving the value of IT

CIOs have long struggled to quantify the value of IT services relative to production costs, a financial black box that sows distrust between the tech department and business divisions. As IT implements additional digital capabilities in service of the business, this disconnect is widening, inspiring more CIOs to embrace technology business management (TBM), which largely…