AI helps Land O' Lakes churn data into sales

When it comes to selling products, nothing quite gives an edge like knowing exactly where to target your sales efforts — and at what price. Thanks to the confluence of sophisticated data strategies and artificial intelligence, insights like these are fast becoming reality. Like many businesses, Fortune 500 dairy giant Land O’ Lakes is constantly…

Apple Innovation: 10 Future Tech Ideas

Tech innovation often takes its cue from science fiction movies. Or is it the other way around? Nevertheless, the image of Tom Cruise interacting with a computer by waving his arms in the air in the movie “Minority Report” brought coolness to gesture-based computing. Meanwhile, MIT researchers are making it a reality. Can Apple bring…

What it takes to provide best-in-class customer experience

The mandate for today’s CIO has changed markedly over the past decade. What was once a predominantly technical role has expanded to include leading most businesses through digital transformation initiatives. For most businesses, improving customer experience (CX) is their top digital initiative, as CX is now the top brand differentiator. To improve CX, however, companies…

How Salesforce’s Tableau acquisition will impact IT

Salesforce.com’s $15.7 billion bid for Tableau Software has many organizations wondering how the proposed acquisition will impact their operations. According to industry analysts, it all depends on how your enterprise makes use of their respective platforms. Users of Salesforce’s CRM platform have all subscribed to its software-as-a-service (SaaS) model, putting their data in the cloud…