7 critical skills for managing remote workers

Remote and flexible work opportunities are quickly becoming a differentiator for attracting and retaining top tech talent. But remote workers face unique challenges that on-site colleagues don’t, according to a new study from authors and social scientists Joseph Grenny and David Maxfield, including unequal treatment and gossip, according to the study. The study, which surveyed…

CIOs embrace SaaS-based TBM to quantify IT’s value

CIOs have long struggled to quantify the value of IT services relative to production costs, a financial black box that sows distrust between the tech department and business divisions. As IT implements additional digital capabilities in service of the business, this disconnect is widening, inspiring more CIOs to embrace technology business management (TBM), a discipline…

7 digital transformation myths

Digital transformation has the potential to be, well, transformative; when done right, a digital transformation can enable your business to reap significant, and well-documented, benefits. But with many things IT, there comes a tendency to get wrapped up in the hype and not think through the hard truths of execution until the promise doesn’t live…

Outsourcing remains strategic in the digital era

With all its emphasis on forward-looking innovation, digital transformation is also triggering increased interest in an age-old IT practice: outsourcing. Most CIOs are migrating applications to public cloud services, offloading operations and maintenance of computing, storage and other capabilities so they can reallocate staff to focus on what’s strategic to their business. The same is…