15 IT resolutions for 2019

In 2019, IT departments need to drive innovation for their organizations, not hold them back. They must move more quickly, use the data more wisely, and automate mundane tasks so they can act more strategically. Over the coming year, IT managers will get practical about AI and serious about cybersecurity, work to diversify their staffs,…

7 tips for scaling your AI strategy

Pilot projects of artificial intelligence (AI) technologies proliferated in 2018, as many enterprises tested machine learning (ML) algorithms and an array of automation tools to cement relationships with customers, improve network operations or augment their cybersecurity postures. Encouraged by early results, CIOs are preparing for the next challenge: scaling AI throughout the enterprise. Twenty percent…

Mavenlink review: Intelligent service-based project management

Mavenlink is an online project management platform that offers a range of features aimed at project management, team collaboration, project accounting, and business intelligence within a single solution. Considered a leader in professional services automation and project management, Mavenlink is making it easier for companies with dispersed workforces to achieve a greater level of transparency…

7 master data management certifications that will pay off

As data and analytics become the beating heart of the enterprise, it is increasingly critical for the business to have access to consistent, high-quality data assets. Master data management (MDM) is required to ensure that the enterprise’s data is consistent, accurate and controlled. Customer relationship management (CRM), supply chain management (SCM) and compliance all have…

8 master data management certifications that will pay off

As data and analytics become the beating heart of the enterprise, it is increasingly critical for the business to have access to consistent, high-quality data assets. Master data management (MDM) is required to ensure that the enterprise’s data is consistent, accurate and controlled. Customer relationship management (CRM), supply chain management (SCM) and compliance all have…

AI's dark secret? A desire for data without bounds

AI offers the potential to help humankind in many ways. Driverless cars and smart infrastructure hold the promise to reduce congestion by facilitating the movement of people through cities. Improved diagnosis and treatments are increasing lifespans. In the enterprise, AI can help improve hiring decisions, make the factory floor safer, automate routine tasks, produce more…

Robotic process automation is on the rise

More automation and AI capabilities are coming to business process management (BPM) in the form of robotic process automation (RPA). By automating rules-based business processes, RPA can help streamline business operations. In some ways, however, RPA represents incremental progress rather than a revolutionary breakthrough. Moreover, many RPA tools still rely on significant upfront human effort…

Get Salesforce admin certification on the first try: A 5-day study plan

Salesforce certification is becoming increasingly important as a mechanism for vetting SFDC consultants and prospective employees. While there’s no reason to overdo it with certifications on parts of the system you actually don’t work on, Salesforce admin certification is really your first essential step no matter what your role. SFDC’s certification program has grown significantly,…