Estes Express shift gears on customer experience by streamlining data operations

Customers are increasingly demanding access to real-time data, and freight transportation provider Estes Express Lines is among the rising tide of enterprises overhauling their data operations to deliver it. To fuel self-service analytics and provide the real-time information customers and internal stakeholders need to meet customers’ shipping requirements, the Richmond, VA-based company, which operates a…

Top 9 challenges IT leaders will face in 2023

Three years ago, IT leaders were squarely focused on how to adopt fledgling AI techniques and approaches into their business models in service of digital transformations that included plans for shifting some workloads to the cloud. But then the pandemic hit, requiring a historic pivot that set some best-laid plans aside and accelerated others. Now…

What it takes to succeed as a CIO today

The market for technology talent has been white hot over the past year. What will the next twelve to eighteen months bring? On a recent episode of the Tech Whisperers podcast, two executive recruiters in the CIO retained search space, Martha Heller, CEO of Heller Search Associates, and Art Hopkins, executive director of Russell Reynolds Associates’…

Low code/no code tools reap IT benefits—with caveats

Low-code/no-code visual programming tools promise to radically simplify and speed up application development by allowing business users to create new applications using drag and drop interfaces, reducing the workload on hard-to-find professional developers. A September 2021 Gartner report predicted that by 2025, 70% of new applications developed by enterprises will use low-code or no-code technologies, up from…