Z Energy’s CDO: ‘First trust, then transform’

The energy sector is in a consistent state of transformation—both digital and otherwise—but the word “transformation” can be thrown around loosely, as if it just happens with an organization. In reality, it’s hard work, and hard to do. Change is challenging, and maintaining high-performance and diverse teams is fundamental to deliver success. “A main thing…

SAP aims for more digital and resilient supply chains

“Supply chains are under stress,” said Thomas Saueressig, member of the SAP executive board and head of its Product Engineering division, at the recent Hanover Fair. The past few years have shown how prone to failure global logistics chains are, and he added this also has far-reaching consequences for the German manufacturing industry. Digital supply chains, therefore, are…

Hybrid Workplaces: Fad or Future?

As the new year gets underway, organizations are looking beyond the challenges, volatility and reactive mode of the past few years and strategically planning their future to compete and thrive. Two topics that are top of mind are where work gets done and the related impact on office real estate investments and the role of…

Bots and beyond: How the AI revolution is shifting the paradigm for customer experience in smart banking

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. Insider Intelligence found that 89% of U.S. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts.   “Most people do not want to…

ChatGPT, the rise of generative AI

Over the last few months, both business and technology worlds alike have been abuzz about ChatGPT, and more than a few leaders are wondering what this AI advancement means for their organizations. Let’s explore ChatGPT, generative AI in general, how leaders might expect the generative AI story to change over the coming months, and how…

The 7 venial sins of IT management

As a CIO you can get advice about how to be more effective from any number of sources, from what you get here in CIO Survival Guide (best practice), to other sources here at CIO.com, to, if you’re desperate, various punditries like Gartner, Forrester, and McKinsey. Most of what you read lists what should be…

AI’s one true X factor: Leadership

If there are any eternal truths about emerging technologies, it’s that there are always naysayers. Some who deride the value of the latest ingenuity prove prescient. Others, not so much. Ken Olson, president, chairman, and founder of Digital Equipment Corp., famously once advised, “There is no reason for any individual to have a computer in…