CRM and GDPR: 8 points you may have missed

We’ve all been hit with endless offers of GDPR webinars and product pitches, so I’m not going to repeat the stuff you can find there. But there are some big-picture points you might not have picked up yet, and they’re worth summarizing here. Point #0: Talk to your attorneys. Even though the regulations may seem irrelevant…

What companies really want when hiring a CIO

What are companies looking for when hiring a CIO? The answer varies depending on the organization and industry, but companies tend to look for certain common skills and experience when hiring for the role — at least according to CIO job postings. Indeed.com analyzed jobs postings for chief information officers between April 2017 and March…

IDG Contributor Network: 4 lessons for CIOs of the future

Chief information officers face a bewildering array of technologies and sometimes-competing demands coming at them at what may seem to be light speed. The stakes are high. CIOs are charged with evaluating and implementing a buzzword-laden list of technologies—artificial intelligence, machine learning, blockchain—at a time when virtually every company feels the need to modernize its…

8 top-paying process and project management skills

8 top-paying process and project management skills Image by IDG / Getty Images Despite an overall leveling off of tech salaries in 2017, demand for specialized skills remains strong, translating to rising pay for IT pros with cloud, process management, and big data skills, according to the 2018 Dice Tech Salary Survey. In these areas,…

7 change management certifications to boost your IT career

Businesses are constantly evolving their use of technology, resulting in almost constant organizational change. But implementing change in any company, large or small, will require skilled professionals who understand the intricacies of change management. Change management is relevant across multiple industries, but it’s particularly important for businesses looking to improve processes, increase efficiency and reduce…

How Kroger transforms IT innovation to revenue generation

As U.S. grocery chains go, Kroger is an outlier for its early-adopter approach to technologies, including internet of things (IoT), data analytics and mobile applications and services, to better serve customers. Now the company is commercializing its investments, selling software, hardware and other products to rivals and other retailers. Kroger earlier this year launched Sunrise…