Making the most of university tech talent

Enterprises need technology talent. Lots of it, and in a variety of areas — especially those with high demand, such as artificial intelligence, data analytics, cybersecurity, and internet of things (IoT), to name a few. Fortunately, beyond the traditional job market, there’s a wealth of potential resources they can tap: the hundreds of colleges and…

Five big ideas for reinventing IT

Driven by a need to meet rapidly evolving business requirements, CIOs find themselves writing a new playbook, one focused on agility, overcoming old habits and technical debt, reskilling the workforce, and even reshaping the IT mandate. The big ideas offered here came up in CIO’s recent CIO Think Tank discussions on IT reinvention—virtual roundtables that…

6 tips for ensuring IT manager success

A CIO’s success (and long-term employment prospects) largely hinges on how well individual department managers do their jobs. Since performance can’t be accurately measured by gut feelings or managers’ assurances, it’s important to use metrics and related indicators to quantify department leaders’ short- and long-term effectiveness. Is your management team doing all it can to…

Papa John's serves up AI for more efficient ordering

Chain restaurants of all culinary persuasions have experimented with virtual assistants, which provide another digital channel through which customers may order food. However, few quick-service chains are using artificial intelligence (AI) to help humans take orders more quickly and personalize service. Here, Papa John’s thinks it’s cracked the code with its AI-assisted call center. The…

IDC: IT demand reshaped in digital resilience shift

Join us as we reveal IDC’s outlook for overall IT demand and how it’s being shaped by companies shifting from a singular focus on digital transformation to digital resilience. We’ll look at the role technology will play as organizations adapt their work, security, apps and infrastructure in a digitally driven economy. We’ll share the implications…

4 reasons to prioritize developers' infrastructure needs

As companies make digital transformation both an immediate priority and an ongoing process for the future, I see a worrying trend in many organizations. While organizations commit resources and priorities to delivering the best digital experience to both internal and external customers through their production infrastructures, they may not extend the same attention and support…

SAFe certification: Launch your Scaled Agile Framework career

What is SAFe certification? Scaled Agile Framework (SAFe) certifications are becoming valuable in larger organizations that are looking for efficient project delivery, ensuring reduced time-to-market, and developing ways to provide better stakeholder value. These certifications provide a valid, reliable means of assessing skills, knowledge, and mindset of those seeking career advancement working with the framework.…

Making sense of Microsoft’s new certifications scheme

Over the past few years Microsoft has dramatically changed its approach to certification, moving away from qualifications connected to specific products to instead align them with common job roles. The idea is to provide experience-based learning delivered and assessed in small chunks, rather than forcing IT pros to cram for a long, theoretical exam every…