Taking IT outsourcing to the next level

With businesses increasingly dependent on service providers to reduce costs, improve quality, and drive innovation, traditional contracts don’t work. In fact, they often undermine the partner-like relationships and trust needed to cope with external uncertainty. A better approach is to use what leading academics call a “formal relational contract.” Why transactional contracts are a thing…

8 best practices for building a single-vendor SASE solution

Over the past three or four years, the industry has been abuzz with the concept of delivering converged security and networking features via the cloud. Secure Access Service Edge combines networking solutions like SD-WAN with cloud-delivered security like firewall as a service (FWaaS), cloud access security broker(CASB), and secure web gateway (SWG). But even with all the hype, most considered SASE as something…

What’s the state of Zero Trust security?

Zero Trust adoption is accelerating, with over half of organizations reporting they have adopted Zero Trust Security, according to research independently conducted by leading security research firm Ponemon Institute, sponsored by Hewlett Packard Enterprise. In the report, The 2023 Global Study on Closing the IT Security Gap: Addressing Cybersecurity Gaps from Edge to Cloud, 51% of organizations…

Democratizing data to fuel data-driven business decisions

To compete—and win—in today’s fast-paced, digital-first world, organizations must be able to collect, understand, and leverage data. Organizations that have higher confidence in their data based on a full picture of the organization’s data landscape can make decisions that will ultimately drive better business outcomes. But for too long, the ability to read, interpret, and…

Belcorp reimagines R&D with AI

Over the past three years, multinational beauty company, Belcorp, has grappled with numerous challenges stemming from the pandemic, shifts in consumer behavior, disruptions in supply chains, the war in Ukraine, and inflation. To address the challenges, the company has leveraged a combination of computer vision, neural networks, NLP, and fuzzy logic. “These circumstances have induced…

The CAA CIO’s 5 building blocks to support teams

Founded in 1913, Ottawa-based Canadian Automobile Association (CAA) is made up of eight autonomous regional clubs, each of which provides a range of services, from roadside assistance and leisure travel services, to insurance services, and member discount programs. And at the center of its tech component is Kin Lee-Yow, CIO, CAA Club Group of companies. The…

How diverse teams lead to better data

As companies strive to become data-driven, and with the recent explosion of AI technology demanding ever-increasing amounts of training data, the quality of that data is becoming more important. And there’s a great deal of time and money invested in data pipelines and other technical aspects of data quality such as data consistency, validity, timeliness,…

AWS launches no-code service AppFabric with generative AI assistance

Amazon Web Services (AWS) on Tuesday unveiled a new no-code offering, dubbed AppFabric, designed to simplify SaaS integration for enterprises by increasing application observability and reducing operational costs associated with building point-to-point solutions. The fully managed AppFabric offering, which has been made generally available, is designed to help enterprises maintain SaaS application interoperability without having…